FAQ,s
1. How can I place an order?
You can place an order by browsing our collection, selecting your preferred jacket, adding it to your cart, and completing the checkout process.
2. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. You can also visit the "Track Order" section on our website and enter your order number and email address.
3. Do you ship internationally?
No, currently we only offer shipping within the United Kingdom. We do not support international shipping at this time.
4. What payment methods do you accept?
We accept major payment methods including
- Visa
- MasterCard,
- Amex
- Diners Club
- Discover
- Apple Pay
- Google Pay
- PayPal
- Shop Pay
- Elo
- JCB
- UnionPay
5. Are your jackets made from real leather?
Yes, we offer both genuine leather and high-quality synthetic alternatives. Each product description clearly mentions the material used.
6. Can I return or exchange my jacket?
Yes, we offer a hassle-free return and exchange policy. Please visit our “Returns & Exchanges” page for complete details and eligibility conditions.
7. How do I know which size to order?
Our size chart is available on every product page. Please refer to it before ordering. If you need help, feel free to contact our support team.
8. Do you offer custom or personalized jackets?
Currently, we do not offer custom designs, but we are working to launch a customization option soon. Stay tuned by subscribing to our newsletter.
9. How can I contact customer service?
You can reach us via email at info@evesia.com or by filling out the contact form on our website. We typically respond within 24 hours.
10. How often do you release new collections?
We update our collection seasonally and based on fashion trends. Subscribe to our newsletter or follow us on social media to stay informed about new arrivals.
Business Name: Evesia.com
Phone Number: +447456646780
Support Email: info@evesia.com
Business Address: 26 James StSouthampton SO14 1PJ, UK
Business Days: Monday – Friday, 9 AM – 5 PM